These terms govern how your gb994 account works — from wallet transactions using bKash, Nagad or Rocket, to how we handle account access and content availability. Access and eligibility depend on your local law and eligible regions; read the sections below before using the site.
Account-level rules
Transaction conduct
Content & access scope
Jurisdiction-dependent eligibility
POLICY POSTURE
How These Terms Apply to Your Use
By accessing gb994 and using any part of the site — whether you are browsing the lobby, funding your account through bKash, Nagad or Rocket, or placing activity through the sportsbook or casino sections — you agree to the terms set out on this page. These terms form the complete agreement between you and the platform for the purposes of site use. We may update these terms when our operating conditions or applicable rules change. When that happens, the revised version is published here and takes effect from the date shown at the top of the page. It is your responsibility to check this page periodically. Continued use of your account after a revision is posted constitutes acceptance of the updated terms. Where local law in Bangladesh restricts or conditions access to any feature or game category, those restrictions apply to you regardless of what the site displays. If any section of these terms is found unenforceable under applicable law, the remaining sections stay in effect. For questions about how a specific term applies to your account, contact our support team using the routes listed in the Support section below. We do not make verbal or informal amendments to these terms outside of the published page.
bKash transactions
Nagad wallet use
Rocket payment conduct
Account eligibility
Published update process
WHAT THIS COVERS
Scope of These Terms Across Your Account
Account Access
These terms cover how you register, log in and maintain your gb994 account. Account access is personal and non-transferable. Sharing credentials or operating multiple accounts under the same identity is outside permitted use and may result in account review or restriction.
Transactions
All deposits and withdrawals processed through your account — including those made via bKash, Nagad or Rocket — are subject to the transaction rules stated here. We record each transaction in your account history. Disputes about a specific transaction should reference that record.
Site Content
Game titles, odds, promotional notices and lobby content on gb994 are for your personal, non-commercial use. Content availability may vary by region. We do not warrant that every game or category is accessible in all locations; availability depends on local law and eligible regions.
Third-Party Services
Payment processors such as bKash, Nagad and Rocket operate under their own terms and service conditions. We are not liable for delays, holds or decisions made by those services on their own platform. Your wallet provider's rules apply to their side of any transaction.
YOUR ACCOUNT ACTIONS
Practical Steps Available to You Under These Terms
You have several concrete actions available to you at any point under these terms. Your account transaction history is accessible after login and shows each deposit, withdrawal and adjustment by date and amount — use this record if you need to query a specific bKash, Nagad or Rocket movement. If your account details are incorrect — for example, a registered mobile number no longer in use — you can request a correction through our support contact. We do not automatically update information; you need to initiate that process. If a term on this page is unclear or you believe it has been applied incorrectly to your account, raise the question directly with our team; we will reference the published policy and the relevant account record in our response. Where you disagree with a decision made under these terms, the dispute path starts with a written query to support, not a chargeback through your wallet provider.
Review Transaction Records
Log in and open your account history to see every deposit and withdrawal, including the payment method used and the date recorded. This is your primary reference for any transaction question.
Correct Account Details
Contact support to update a registered mobile number, email or name. Bring the current account detail and the correct replacement; our team follows the verification steps shown in the support channel.
Raise a Policy Question
If you are unsure how a specific term applies to your situation, send your question to support with your account reference. We will respond using the published terms and your account record as the basis.
Request Account Support
For any account restriction, hold or access issue, contact us through the channels listed on the site. We aim to acknowledge and respond using the written record; verbal assurances outside those channels do not override these terms.
CONTACT ROUTES
How to Reach Us About These Terms
Live Chat
The live chat button is visible in the footer area of the site when you are logged in. Use this to raise an urgent account or transaction question. Reference your account ID and the specific term or transaction in question so the team can pull the right record.
Email Support
For written queries about these terms — including requests to correct account details or dispute a policy decision — send an email using the address shown in the Contact section of the site. Include your registered mobile number and a clear description of the issue.
Account Help Centre
The Help section on the site carries published answers to common account and policy questions. Check there first; if your question is not covered, escalate to live chat or email using the path above.
HOW WE HANDLE THIS
Data, Security and Policy Transparency
Account Data Handling
We collect the information you provide at registration and during transactions. That data is used to operate your account and process payments through bKash, Nagad or Rocket. We do not sell your personal account data to third parties. Retention periods follow the rules applicable in the regions where we operate.
Cookie and Session Policy
The site uses session cookies to keep you logged in and to track navigation for performance purposes. You can manage cookie settings through your mobile browser. Disabling certain cookies may affect how the lobby loads or how your account session behaves across pages.
Account Security Conduct
You are responsible for keeping your login credentials secure. Do not share your password or allow another person to access your account. If you suspect unauthorised access, contact support immediately using the email or live chat route; we will guide you through the account review steps shown on the site.
Policy Change Notification
When these terms are updated, the revised page is published here with a date reference at the top. We do not send individual notifications for every change; checking this page before significant account activity — especially before a large bKash or Nagad transaction — is your responsibility under these terms.
TERMS FAQ
Common Questions About These Terms
The questions below address what we hear most from account holders about how these terms work in practice. If your question is not covered here, use the support routes listed above.
Do these terms apply to my bKash or Nagad deposits?
Yes. Every transaction processed through your gb994 account — including deposits and withdrawals made via bKash, Nagad or Rocket — is governed by the transaction conduct rules in these terms. Your wallet provider's own terms also apply to their side of the transfer.
What happens if gb994 updates these terms after I have already registered?
Updated terms are published on this page with a date reference. Continuing to use your account after the update is posted means you accept the revised terms. We recommend checking this page before any significant account transaction, as the version shown here is the one that applies.
Can I use my account if I am in a region where access is restricted?
Access and eligibility depend on your local law and eligible regions. If local law in your area restricts or conditions use of the site, those restrictions apply to you. Using the account in a restricted region is outside permitted use under these terms and may result in account review.
How do I dispute a decision made under these terms?
Start by sending a written query to our support team via email or live chat. Reference your account ID and the specific transaction or term in question. We will respond using the published terms and the relevant account record. Do not initiate a chargeback through your mobile wallet as the first step.
Where can I see my transaction history to support a query?
Log in to your account and open the transaction history section. Each deposit and withdrawal is listed by date, amount and payment method — including bKash, Nagad or Rocket entries. That record is the reference point for any dispute or policy question you raise with support.
Are there terms that apply specifically to casino games or sportsbook use?
The core terms on this page cover all site activity, including lobby use, game rounds and sportsbook activity. Specific conditions — such as stake restrictions or category availability — may be shown within the relevant lobby or account section. Check those notices alongside this page before starting activity.